Price Match Policy

Our Commitment to Competitive Pricing

At Heat and Light Wellness, we're dedicated to offering the best value on premium saunas, cold plunges, and red light therapy equipment. We work directly with our suppliers and operate under strict Minimum Advertised Pricing (MAP) guidelines, helping maintain a level playing field while ensuring you always get a fair deal.

How Our Price Match Policy Works

If you find a lower price for the same item at another authorized online dealer prior to making your purchase, we'll verify it and discount your order to match.

Important: Price match requests must be submitted and approved before you place your order. We are unable to honor price match requests after a purchase has been completed.

How to Request a Price Match

To request a discount under our Price Match Policy, follow these steps before placing your order:

1. Email us at sales@heatandlightwellness.com prior to making your purchase
2. Include the link to the product on our website
3. Include the competing product link from an authorized dealer where the lower price is displayed
4. Our team will verify the competing retailer is an authorized dealer for that brand and confirm compliance with brand MAP policies

If everything checks out, we'll issue a discount for the price difference and provide a custom checkout link to complete your order at the matched price.

Terms and Conditions

To keep things fair, our Price Match Policy applies under these conditions:

• The price match request must be submitted and approved before you place your order — no exceptions
• The competing retailer must be an authorized dealer for that specific brand (we verify this directly with the manufacturer when needed)
• The competitor's item must be in stock and identical (same brand, model, color, configuration, and accessories)
• Only authorized online retailers qualify — no physical retail stores
• Promotional offers like coupons, rebates, BOGO deals, clearance, closeouts, and holiday promotions are not eligible
• Third-party marketplaces like Amazon, Walmart, eBay, and similar platforms do not qualify
• Unauthorized dealers, gray market sellers, and MAP-violating retailers do not qualify
• The price match covers item price plus shipping (sales tax is excluded and calculated at checkout based on your shipping address)
• We reserve the right to decline price match requests that violate manufacturer MAP policies

Want to Confirm Before Buying?

If you'd like to confirm whether we can match a competitor's price before placing your order, reach out to us first — that's exactly what this policy is designed for. We're available Monday–Friday, 9:00 AM–5:00 PM EST and typically respond within one business day.

Phone: (888) 916-9761

Email: sales@heatandlightwellness.com

Our Promise to You

At Heat and Light Wellness, providing competitive value and peace of mind is part of everything we do. We only match prices from authorized dealers because we believe in protecting the brands we carry and ensuring you receive a genuine, warranty-backed product with full manufacturer support.

If you have any questions about our pricing or need help with a price match request, we're here to help.

Heat and Light Wellness

2222 W. Grand River Ave, Suite A

Okemos, MI, 48864, United States

Phone: (888) 916-9761

Email: sales@heatandlightwellness.com